COVID19-procedures – Optometry on Hyde Park

Covid 19 & Optometry on Hyde Park

Your health is our priority and we want everyone who enters our practice to feel safe knowing there is maximum protection in place. The clinic is taking all of the mandated precautions AND MORE, to minimize the risks to your health; but we do need your help! We have special appointment times for our ‘at risk’ patients. In addition to a health questionnaire, a mask, and hand sanitizing / washing is required for all patients, staff and doctors. We will continue to practice physical distancing and have acrylic barriers when distancing isn’t possible. There will be disinfection of all instruments, counters, doorknobs, bathrooms, and any other touchable surface after each patient visit. Again, we want you to feel safe in our office space.

In health and wellness,

Your Optometry on Hyde Park Team

What to Expect

ALL patient encounters will be by appointment. Walk-ins will not be allowed
Your temperature will be taken by an infrared thermometer before entering the building
All patients must complete a COVID-19 questionnaire upon arrival at the practice
No paperwork – appointments will now require pre-registration via phone and/or through completion of our forms sent out to you prior to your appointment
We ask that you arrive at your appointment alone unless you are a minor and require adult supervision then we will allow one caregiver inside with the child
Patients may be asked to wait in their car for their appointment, depending on how many people are in the practice at any given time

We ask that upon entering our clinic, that you immediately use the provided hand sanitizer
Anyone who enters the building will be required to wear a face mask
We may ask you to leave the office if you show flu-like signs, cold/fever, or coughing
Staff will not shake hands with any of our patients. Please don’t take it personally 🙂
We will be practicing safe distancing within the clinic and we ask that you do your best to keep a minimum of 6 feet between you and other patients.
We will be coming out to your car to dispense glasses and contact lenses (curbside pickup)

June Office Hours

Monday Neuro-visual Clinic (by appt only)
Tuesday 10:00 am to 6:00 pm
Wednesday 8:30 am to 12:00 pm

Thursday 10:00 am to 6:00 pm
Friday 8:30 am to 3:00 pm
Saturday 9:00 am to 1:00 pm

Steps Our Practice is Taking

Appointment times will be spaced further apart to ensure social distancing.
Hand sanitation stations are available at the entrance and throughout the practice.
Plexiglass shields have been installed at the front check-in desk.
All of our staff and doctors will be wearing appropriate Personal Protective Equipment (PPE) including masks and face-shields and gloves. We will be smiling under those masks though!
We have spread out our patient chairs in the optical and reception area
Every chair will be disinfected between each use.
Each pre-testing, examination room and vision therapy space will be disinfected after every patient exam, including all surfaces, instrumentation, door handles, and equipment.
We will disinfect frames after a patient has contact with them
We will be regularly cleaning and disinfecting railings, door handles, counters, reception room areas, and all spaces where public interaction occurs.
We will be imiting the number of patients in the office or any area at one time.
The exam room and pretesting instruments will be disinfected after every patient.
We will be aware of common “touch points” within the clinic such as doorknobs, counters, keyboard, phones, credit card machines, pens, etc. and will be disinfecting these as often as possible.
All reading material and toys has been removed from the waiting area.
Pens will be sanitized after each use by a patient.
Touchless transactions or e-transfers will be the priority when possible.
We will perform a deep cleaning at the end of each day.
Discussions with doctors and staff will be kept to a minimum.
Follow up phone calls or telehealth video conferencing will be used when possible.

We're Open! Please stay healthy and read up on our safety procedures and new hours of business.